PixLoom
Cancellation Policy
You can cancel a PixLoom paid subscription at any time. This policy explains timing, access, and renewal effects.
Effective and last updated: July 14, 2026
1. Automatic renewal
Monthly and annual paid subscriptions renew automatically at the end of each billing period until cancelled. The billing cycle, total charge, currency, and applicable taxes are displayed before checkout.
2. How to cancel
Send a cancellation request from your account email address to support@pixloom.io with the subject “Cancel subscription.” Include the PixLoom account email and plan name. We normally acknowledge the request within 2 business days and send a cancellation confirmation by email.
3. When cancellation takes effect
Cancellation stops the next automatic renewal and normally takes effect at the end of the current paid billing period. You may continue using paid features until that date, unless the account is terminated for a Terms violation or a refund requires earlier removal of access. Submit the request before the renewal date; a charge already processed is handled under the Refund & Dispute Policy.
4. Fees, credits, and plan changes
Cancellation does not normally create a prorated refund for unused time. Unused generation allowances have no cash value and expire when the applicable plan or billing period ends. Any refund required by law or approved under the Refund & Dispute Policy remains available.
5. Account and data
Cancelling a paid subscription does not automatically delete your account. You may ask us to delete your account and eligible stored content by emailing support@pixloom.io. Retention required for legal, security, or accounting purposes may continue as described in the Privacy Policy.
6. Contact
Cancellation questions and requests: support@pixloom.io.